Every return costs you $21 and 2 weeks to resell.
We bring that down to $4 and 2-4 days.

Our vision AI lets customers grade their own returns at home with up to 95% accuracy. Undo then matches the item to the next buyer, so it ships directly from doorstep to doorstep. No warehouses, no restocking.

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How it works

Skip the warehouse entirely

Undo handles your resellable returns. Everything else flows through your existing process, unchanged.

Traditional returns ~2 weeks
Customer initiates return
Item ships back to warehouse
Warehouse receives and inbounds
Manual condition grading
Restocked into inventory
Eventually purchased by next customer
Undo returns 2-4 days
Customer initiates return
AI verifies condition at home
Ships direct to next customer
No warehouse. No restocking. No waiting.

Shopify app install. Live in under an hour. No changes to your existing returns setup.

Traditional returns Undo returns
Shipping, inspection,
grading & restocking		 $21+
Reverse shipping + warehouse processing per item
 $4
No warehouse. $4 Undo processing fee
Inventory re-availability 2 weeks 2-4 days
Grading accuracy ~85%
Industry avg. Manual, inconsistent across staff
 96%
AI + human review, consistent every time
Warehouse required Yes No
Refund speed /
customer experience		 ~2 weeks
High friction
 2-4 days
Seamless

A $10M DTC brand loses ~$580,000/year
to returns inefficiency.

Most of that is recoverable. We'll show you how.

We'll model your exact returns
economics on a 20-min call.

If your DTC brand processes 150+ returns a month on Shopify, let's talk.

Book a Call